“Hey Mercedes” Voice Assistant | 2020 Mercedes-Benz GLC 300

August 25th, 2020 by

The Hey Mercedes voice assistant is part of the Mercedes-Benz User Experience (MBUX) technology and it allows drivers to interact with the vehicle on a whole new level. It was launched in the 2019 A-class and currently found in 2020 and 2021 CLA, E-class, GLA, GLB, GLC, GLE, and GLS models.

The system is activated with the command, ‘hey Mercedes,’ and a question or statement after that. In this example, Hey Mercedes can adjust the temperature in the vehicle to a specific number. The new speaker system also makes it possible for Hey Mercedes to recognize where the command came from, and adjust the temperature in that specific area of the cabin.

Commands don’t have to be that specific, for example, saying, ‘Hey Mercedes, I’m cold,’ turns up the temperature without the need to say a specific temperature. Also if you ask, ‘do I need my umbrella today’ it will give you a forecast of the weather of your current location and your destination.

The Hey Mercedes feature can also give directions to wherever you need to go. Drivers can ask for directions to a specific place and Hey Mercedes will pull up the Navigation system and begin giving turn-by-turn directions through the augmented reality navigation system.

Posted in GLC, MBUX